Graphics
Graphics
Intel® graphics driver FAQ

What is the Intel® graphics driver?
A driver is software written for a specific operating system (OS). The OS uses the driver to communicate with a specific hardware device. Intel develops graphics drivers for various Microsoft Windows* OS versions. These Intel graphics drivers allow Windows to communicate with specific Intel graphics devices.

Intel has generic versions of the Intel graphics drivers available, but recommends using drivers from your computer manufacturer. The computer manufacturer can offer customized versions of the Intel graphics drivers for your particular computer model.

Can I use the Intel® graphics driver?
Intel graphics drivers support specific Intel processor graphics or integrated graphics. To check whether your computer is using Intel graphics, use the Intel® Driver Update Utility.

What is my graphics driver version?
See How do I identify my graphics driver version?

What do the numbers in my graphics driver version mean?
See Understanding the Intel graphics driver version numbering.

Do I have the latest Intel® graphics driver?
To check whether your computer is using the latest driver, use the Intel® Driver Update Utility. This online utility detects the graphics product on your computer, identifies the current installed driver version, and advises if a newer driver is available for download.

Note If the utility detects a customized computer manufacturer graphics driver, check for more custom computer information.

Do I need to update or install a new version of the graphics driver?
Updating or installing a new graphics driver version is not necessary if you are not experiencing a graphics-related problem with your computer.

You can update your graphics driver for various reasons:

  • To resolve graphics-related problems (for example: visual corruption when playing a new game, an error reported by Windows* operating system related to the graphics driver, and more)
  • When recommended by your computer manufacturer
  • As advised by an Intel Customer Support agent

Related Topics:
Game Troubleshooting Guide
Solutions To Graphics Errors Reported By Microsoft Online Crash Analysis*

How do I know if a new graphics driver is available?
Use one of the following methods:

  • Use the Intel® Driver Update Utility
    This online utility detects the graphics product of your computer, identifies the current installed driver version, and advises if a newer driver is available.
Note If this utility detects a customized computer manufacturer graphics driver, check the customized computer information..

How do I get the latest graphics driver?
To get the latest graphics driver, use the Intel® Driver Update Utility. This online utility detects the graphics product of your computer, identifies the current installed driver version, and advises if a newer driver is available for download. If this utility detects a customized computer manufacturer graphics driver, check for more customized computer information.

Note If you are using a Linux* operating system, see Availability of Intel Graphics Drivers for Linux* OS.

How do I install the graphics driver?
If you downloaded the EXE version of the Intel graphics driver, double-click the EXE file to start the driver installation.

If you downloaded the ZIP version, extract the ZIP file and then double-click the SETUP.EXE file to start the driver installation. An alternate method is to follow the instructions in the Read Me text file of the driver for a manual Have-Disk install.

Note If you receive an error message that states: "The driver being installed is not validated for this computer" or similar message, see the Error solution document.

What if I have the latest driver but still see the problem?
To find information about top questions and issues, visit the support website for the Intel graphics in your computer. For a list of support websites for Intel® graphics, visit the main Intel® graphics support website.

The next step in finding a solution or work-around for your question or issue is to use the Search box located in the upper right corner of the Intel website. For advice on searching, select Advanced Search then click on Search Tips.

If you still cannot find a solution or work-around to the problem, contact Intel, your computer manufacturer, the game or application vendor, and/or location of purchase for assistance.

Note Interactive support by Intel Technical Support agents is only available for the latest generations of graphics products. Agent support is not available for some older graphics products.

What is Graphics Schemes?
Graphics Schemes is a feature supported in older Intel® graphics drivers. Current production graphics drivers support a feature similar but called Display Profiles. For more details, visit the Graphics Schemes article.

Note The Schemes or Display Profiles feature may not be available if this feature is disabled by the system manufacturer or the user has limited rights to the system.

This applies to:
2nd Generation Intel® Core™ Processors with Intel® HD Graphics 3000/2000
Intel® 82915G/82910GL Express Chipset Family
Intel® 82945G Express Chipset
Intel® 82946GZ Graphics Controller
Intel® 82G965 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q963 Graphics and Memory Controller Hub (GMCH)
Intel® 82Q965 Graphics and Memory Controller Hub (GMCH)
Intel® Core™ Processors with Intel® HD Graphics
Intel® G31 Express Chipset
Intel® G33 Express Chipset
Intel® G35 Express Chipset
Intel® G41 Express Chipset
Intel® G43 Express Chipset
Intel® G45 Express Chipset
Intel® Q33 Express Chipset
Intel® Q35 Express Chipset
Intel® Q43 Express Chipset
Intel® Q45 Express Chipset
Mobile Intel® 4 Series Express Chipset Family
Mobile Intel® 915GM/GMS, 910GML Express Chipset Family
Mobile Intel® 945GM Express Chipset Family
Mobile Intel® 965 Express Chipset Family

Solution ID: CS-028686
Date Created: 30-Dec-2007
Last Modified: 12-Apr-2012
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