IT@Intel

An Enterprise Private Cloud Architecture and Implementation Roadmap is an IT@Intel whitepaper which shares how Intel IT has defined an architecture and implementation roadmap for a private enterprise cloud designed to increase agility and IT efficiency. This shared multi-tenant environment is built on a highly efficient, automated, and virtualized infrastructure. As we add certain capabilities, we expect that the cloud will become capable of hosting highly demanding, mission-critical business applications.

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  Evolution of Integrity Checking with Intel® Trusted Execution Technology: an Intel IT Perspective

  Learn about a potential use case identified by Intel IT that utilizes Intel® Trusted Execution Technology (Intel® TXT) to conduct periodic hypervisor integrity checks across a server cluster, without interrupting business applications. This could allow IT to detect attacks more quickly, contain the spread of malware, and reduce the need to rebuild hypervisors if a compromise is detected. Intel IT envisions this use case as a key step in an evolution of integrity-checking capabilities built on Intel® TXT.

  File Type/Size:  PDF 736KB

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  Intel IT: Cultivating IT Innovation

  A great idea can emerge anywhere. But it takes a team of people to bring that idea into reality. Gregg Wyant talks about IT best practices and IT innovation.

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  Context Awareness: Making Sense of Data

  IT Innovation: David Stone, an Intel IT researcher in the Strategy Architecture and Innovation Group, says the idea of context awareness in the enterprise is amazing, but the road to getting there is not only about technology—it's also about privacy. The promise of context awareness computing relies on personal data to unleash IT employee productivity. So, one surprising discovery Stone unearthed is how readily many people will post their private information publicly on social media sites, but withhold the same data from their employer. Researchers like David Stone are prepared for a circuitous and fascinating path to context aware computing.

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  Alan Ross: IT Information Security Starts At Home

  IT Information Security: "We cannot solve security problems with technology". That is one of the observations of Intel IT's Alan Ross, a Senior Principal Engineer who has developed deep insights into the data security landscape over the past decade. IT Security starts with people and in this video presentation Ross says the future of security strategies depends on equipping users. "They are the stewards of information security for the corporation, and it's up to them and the way that they interact and behave with the data that's going to effectively protect information".

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  Enterprise Mobility: The Seamless Experience

  IT Business Agility: Selim Aissi and Jim Baca know enterprise mobility, not just because they research it for Intel IT—they live it, working closely with each other with a half a continent of space between them. Baca, a Principal Engineer, says the most surprising thing he's learned about enterprise mobility is how much the complexity of small devices is taken for granted. "It's surprising just how complex those architectures are, because now you're combining many items, like a telephony stack. You have everything jammed into one little device". That functionality is helping, behind the scenes, to drive IT business agility. Aissi, formerly an aerospace engineer with expertise in embedded software, says, "Today I have to unlock a phone. Dial something. Go to a browser. I think mobility in the future will be just a completely seamless experience".

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  Enterprise Security Benefits of Microsoft Windows 7*

  Information security is a critical concern for Intel IT. New threats are continually evolving, and over time, this has forced us to invest in various security controls and mitigation strategies. As part of a three-month evaluation of Microsoft Windows 7*, Intel IT identified broad new security capabilities that significantly enhance enterprise security. These include features designed to address many existing threats and potentially reduce the need for additional controls and mitigation. The security capabilities were an important factor in our decision to deploy Microsoft Windows 7 Enterprise across Intel’s enterprise environment.

  File Type/Size:  PDF 152KB

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  Business Continuity and Disaster Recovery with Mobile Business PCs

  Intel IT has found that mobile business PCs have been crucial to enabling business continuity during a variety of disaster situations. We have standardized on a mobile business PC solution for Intel’s highly mobile workforce because they enable employees to work productively, with full computing capabilities, from any location. To further support remote collaboration, we also use tools such as as Voice over IP (VoIP)-based videoconferencing and unified messaging.

  We have found that these technologies also enable employees to continue working effectively during disasters that impact individual locations or entire regions. Overall, we estimate that about 7,500 of Intel’s 80,000 employees have experienced disruptive events in which their mobile business PCs played an essential role in enabling them to continue working productively. Intel has also provided laptops for humanitarian relief efforts following natural disasters that destroyed infrastructure, such as the 2010 Haiti earthquake. Mobile PCs and wireless communications provided immediately available technology infrastructure that assisted relief workers and victims.

  File Type/Size:  PDF 137KB

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  Evaluating Intel® Anti-Theft Technology

  Intel IT recently completed a technology evaluation of Intel® Anti-Theft Technology (Intel® AT), available on laptop PCs with 2010 Intel® Core™ vPro™ processors. Intel® AT is a hardware-based technology that can help detect theft and disable a laptop if it is lost or stolen. This protects valuable enterprise data and intellectual property as well as the hardware itself. Additionally, Intel AT adds value to full-disk encryption by protecting data even if the encryption keys are compromised. The results of our evaluation indicate that Intel AT will improve our ability to protect company-owned laptops as well as data and intellectual property. We plan to test the same features over a mobile 3G network in the near future.

  File Type/Size:  PDF 319KB

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  Intel Laptop Refresh Savings Estimator Tool

  This tool allows you to enter data from your existing environment and determine the optimal time for your enterprise PC refresh. IT@Intel developed this tool using key learnings from Intel IT's methodology for determining PC refresh frequency.

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  Evaluating Hardware-based Keyboard-Video-Mouse Remote Control

  Intel IT recently developd a series of use cases that take advantage of Keyboard-Video-Mouse (KVM) Remote Control, a hardware-based feature of PCs with 2010 Intel® Core™ vPro™ processors and Intel® HD Graphics. Unlike software-based KVM solutions, 2010 Intel® Core™ vPro™ processors can give our Service Desk technicians full control of users' computers along with the ability to see what is on the monitor—even if the OS crashes, thus allowing our technicians the ability to perform many tasks remotely.

  File Type/Size:  PDF 888KB

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  An Enterprise Private Cloud Architecture and Implementation Roadmap

  An Enterprise Private Cloud Architecture and Implementation Roadmap is an IT@Intel whitepaper which shares how Intel IT has defined an architecture and implementation roadmap for a private enterprise cloud designed to increase agility and IT efficiency. This shared multi-tenant environment is built on a highly efficient, automated, and virtualized infrastructure. As we add certain capabilities, we expect that the cloud will become capable of hosting highly demanding, mission-critical business applications. Authors: Sudip Chahal, Hong Li, Das Kamhout, Chris Peters, Jay Hahn-Steichen, and Rick Kraemer.

  File Type/Size:  PDF 546KB

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  Intel IT's Power Tour

  See how Intel IT is reducing power consumption from video conferencing to server and client refresh. Intel IT is studying a variety of IT sustainable practices and sharing their knowledge.

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  Intel IT's Data Center Strategy: A Video Experience

  Experience Intel IT's data center strategy that has us on track to create USD 650 million of value for Intel.

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  The misperception of risk

  Hear Malcolm Harkins, Intel's Chief Information Security Officer discuss how the misperception of risk is the most significant vulnerability an enterprise will face.

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  Managing the IT Aspects of a Large-scale Divestiture
  

  To meet the unique needs of Intel's most complex ever corporate divestiture, Intel IT developed new processes and tools that solved substantial challenges in the areas of intellectual property protection, legal, compliance, asset transfer, and manufacturing carve-out. Feel free to comment and rate this paper on our community site.

  File Type/Size:  PDF 623KB

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  Enabling Business Growth and Productivity with Online Solutions
  

  "Enabling Business Growth and Productivity with Online Solutions" is an IT@Intel whitepaper that shares how Intel IT partnered with business stakeholders, to create several innovative online solutions that are helping to facilitate business growth and forge closer links with customers, business partners, and employees while increasing productivity and efficiency. Each of these online solutions uses Web-based technology to intelligently deliver custom information to meet the needs of specific users, helping them to make better decisions and creating efficiencies for our business. Authors: Christopher Peters, Alexander White, Matthew Geller, Arun Sagiraju, Arakere Ramesh.

  File Type/Size:  PDF 925KB

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  Increasing Productivity with Mobile PCs

  Intel’s computing environment supports a diverse user base spread across time zones and continents. To enable employee collaboration throughout all areas of the enterprise, Intel IT must provide a standard computing platform that supports high levels of productivity, mobility with the freedom to work from any location, a variety of compute models, and device capability. The platform must also satisfy requirements for information security and business continuity while minimizing costs. After investigating various options, Intel IT has selected mobile business PCs as our standard computing platform. Read why we selected mobile business PCs to meet our company’s diverse requirements.

  File Type/Size:  PDF 364KB

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  Deploying Full Disk Encryption to Protect the Enterprise

  As our CIO Diane Bryant says "Intel’s success is based on our intellectual property". To help protect this valuable resource and employees’ personal information, in 2009 Intel IT began deploying full disk encryption on all corporate-owned laptops provided to employees. With this approach, the entire disk drive is encrypted, including data, applications, the OS, and free space, so that if a system is lost or stolen, malicious individuals cannot access data. Read about how we successfully planned and managed our deployment of this technology, and the benefits we see.

  File Type/Size:  PDF 421KB

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  Remediating Applications When Migrating from Microsoft Windows XP* to Microsoft Windows 7*

  To help ensure application compatibility during Intel's enterprise-wide migration from Microsoft Windows XP* to Microsoft Windows 7*, Intel IT implemented a carefully controlled workflow in one common test environment. So far, out of more than 1,000 applications tested, we have encountered fewer than 10 that could not be remediated within our migration timeframe using standard methods. Read how Intel IT is managing a successful migration to Microsoft Windows 7.

  File Type/Size:  PDF 305KB

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  Streaming and Virtual Hosted Desktop Study, Phase 2

  Intel IT conducted an internal technology evaluation to determine how using the most up-to-date hardware and software, such as Intel® Xeon® processor X5570 and Microsoft Windows* 7, affects server and network utilization as well as the performance of streamed and virtual hosted desktop (VHD) compute models. This study followed a previous investigation, published in 2008, that compared streaming and VHD.1 Our current findings indicate that streaming provides better server loading and a more positive overall user experience with new Intel® Xeon® processors.

  File Type/Size:  PDF 559KB

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  An ERP Platform Strategy Based on Industry-Standard Server white paper

  Read how industry-standard, 4-socket servers play an essential role in Intel IT's ERP environment.

  File Type/Size:  PDF 467KB

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  Sizing Server Platforms to Meet ERP Requirements white paper

  Check out Intel IT's quantitative model to assist with server sizing and selection for their ERP environment.

  File Type/Size:  PDF 468KB

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  Faster Silicon Design with Intel® Xeon® Processor 7500 Series

  White paper that shares the results of Intel IT's testing of the new Intel® Xeon® 7500 processor on Intel silicon design workloads. Testing showed that the Intel Xeon 7500 increased throughput up to 2.68X compared to the Intel® Xeon® 7400, and up to 5.76X compared to the Intel® Xeon® 7100 series.

  File Type/Size:  PDF 295KB

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  Evaluating Thin-Client Security in a Changing Threat Landscape

  Intel IT's security team continually analyzes our computing model to determine how it needs to evolve in response to an ever-changing threat landscape. Recent cyber-attacks on a number of high-profile targets provided added impetus to re-evaluate the security offered by thin-client models and whether using thin clients could help defend against similar attacks. We also analyzed whether similar controls could be applied to PCs, without giving up the functionality that is sacrificed with the thin-client model. Read more about our analysis and conclusions in this paper.

  File Type/Size:  PDF 359KB

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  Increasing EDA Throughput with Intel® Xeon® Processor 5600 Series

  Read about Intel IT's testing of the Intel® Xeon® processor 5600 series that delivered up to 17.3X throughput improvements compared with single-core Intel® Xeon® processors and up to a 15:1 consolidation ratio by replacing servers based on single-core Intel® Xeon® processors.

  File Type/Size:  PDF 354KB

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  Managing a Global Wireless LAN

  Intel IT developed a new management and support structure for wireless LANs (WLANs). We manage the WLAN as an integrated service that enables centralized control of the WLAN, using global tools for centralized monitoring, reporting, and configuration. Read more about how our centralized WLAN management system allows us to deliver a highly available service with minimal support staff.

  File Type/Size:  PDF 585KB

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  2009 Intel IT Performance Report
  

  Read how Intel IT delivered business valued and a competitive advantage for Intel.

  File Type/Size:  PDF 3.92KB

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  Intel Cloud Computing Taxonomy and Ecosystem Analysis
  

  Intel Cloud Computing Taxonomy and Ecosystem Analysis is an IT@Intel white paper that shares how an Intel cross-organizational group developed a common cloud computing taxonomy designed to meet Intel’s comprehensive requirements by classifying the entire breadth of existing cloud technologies. The taxonomy provides a common terminology and baseline information that can be applied to help develop cloud strategies both for Intel’s IT environment and for Intel® products and services. Authors: Hong Li, Catherine Spence, Robert Armstrong, Ricki Godfrey, Randy Schneider, Jake Smith and Rick White.

  File Type/Size:  PDF 294KB

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  Diane Bryant, Intel Vice President and CIO keynote at CeBIT in Germany, March 3

  Watch CeBIT keynote of Diane Bryant, Vice President and Chief Information Officer titled Tomorrow's Potential, Shaped by Information Technology Today.